Job responsibilities
  • Ensure the effective execution of the division's functions in accordance with the Department's Charter.
  • Develop, implement, and continuously improve the division's policies, procedures, and operating processes.

  • Plan employees' work priorities, establish KPIs, evaluate performance, and provide regular feedback.

  • Support the recruitment of new team members and provide recommendations for employee training and professional development.

  • Ensure effective communication within the division and with other divisions of the Bank, the Executive Board, and the Board of Directors.

  • Lead change management initiatives, ensuring the division's adaptability to new processes and business models.

  • Promote the Bank's organizational culture and uphold its core values.

Required qualifications
  • Higher education (Bachelor's degree or above).

  • At least 5 years of relevant professional experience.

  • In-depth knowledge of management theory and modern management methodologies.

  • Practical experience in applying project management principles, methodologies, and tools.

  • Strong knowledge of strategic management, including strategy development, implementation, and monitoring.

  • Practical knowledge of designing, implementing, monitoring, and evaluating performance management systems (KPIs, OKRs).

  • Knowledge of change management principles, methodologies, and approaches for effectively implementing organizational change.

  • Excellent written and spoken Armenian and fluent English; knowledge of Russian will be considered an advantage.

As well as:

  • Strong leadership and team management skills.

  • Excellent written and verbal communication skills.

  • Strong decision-making ability.

  • Creative and strategic thinking

Nice to Have:

  • MBA (Master of Business Administration)

  • PMP (Project Management Professional)

  • PMI-PgMP (Program Management Professional)

  • Or other relevant internationally recognized professional certifications.

Additional information

Only shortlisted candidates will be informed about the next stages of the interview.

For additional information and clarifications, you can call (+37410) 592-592

Internal 51-19

People and Culture Directorat

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