- Ensure the effective execution of the division's functions in accordance with the Department's Charter.
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Develop, implement, and continuously improve the division's policies, procedures, and operating processes.
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Plan employees' work priorities, establish KPIs, evaluate performance, and provide regular feedback.
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Support the recruitment of new team members and provide recommendations for employee training and professional development.
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Ensure effective communication within the division and with other divisions of the Bank, the Executive Board, and the Board of Directors.
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Lead change management initiatives, ensuring the division's adaptability to new processes and business models.
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Promote the Bank's organizational culture and uphold its core values.
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Higher education (Bachelor's degree or above).
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At least 5 years of relevant professional experience.
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In-depth knowledge of management theory and modern management methodologies.
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Practical experience in applying project management principles, methodologies, and tools.
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Strong knowledge of strategic management, including strategy development, implementation, and monitoring.
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Practical knowledge of designing, implementing, monitoring, and evaluating performance management systems (KPIs, OKRs).
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Knowledge of change management principles, methodologies, and approaches for effectively implementing organizational change.
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Excellent written and spoken Armenian and fluent English; knowledge of Russian will be considered an advantage.
As well as:
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Strong leadership and team management skills.
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Excellent written and verbal communication skills.
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Strong decision-making ability.
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Creative and strategic thinking
Nice to Have:
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MBA (Master of Business Administration)
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PMP (Project Management Professional)
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PMI-PgMP (Program Management Professional)
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Or other relevant internationally recognized professional certifications.
Only shortlisted candidates will be informed about the next stages of the interview.
For additional information and clarifications, you can call (+37410) 592-592
Internal 51-19
People and Culture Directorat